Chanel reviews

3.8

72% would recommend to a friend

(1,238 total reviews)
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Leena Nair

80% approve of CEO

52% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Great creative innovation. Growth outpaces the industry. Marketing/visual campaigns and creative direction from France is strong. Privately held company allows for decision making to support artistic creativity and brand image preservation. Culture and values are starting to evolve into more competitive, modern business models.

Cons

Chanel tends to hire from outside the company, versus development, promotion and advancement. Work-life balance is not respected; this is a very demanding workplace! A dysfunctional disconnect between sales force and NY office is challenging to overcome. Change to processes and modernization is very slow.

3.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

get to meet great people, free fragrance,makeup and discounts on clothes shoes bags and accessories if your cool with the people who work in the boutique. its great for your resume opens a lot of doors people respect you more. the pay can be good but you just have to prove that you deserve it

Cons

long hours, stressed to make the quota, in constant competitions with others, dealing with huge egos

4.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The people at Chanel USA are smart, talented and passionate about what they're doing. They love CHANEL and care about keeping it the best brand in the world. Especially when compared to other fashion and beauty companies, the people are friendly and welcoming to newcomers.

Cons

Things move fairly slowly, since everyone is worried about being a "steward of the brand." Since it's headquartered in Paris, you have to wait for headquarters to get a lot of things done - which means sometimes projects get scuttled. Most of the offices are on W. 57th Street and 5th Avenue so there's no more room for people. Interns moving into a full-time position seemed like the exception here. They're happy to use free labor, but there's very little chance you'll become full-time.

Viewing 1198 - 1200 of 1,238 Reviews

Glassdoor has 2,960 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.