Chanel reviews

3.8

73% would recommend to a friend

(1,241 total reviews)
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Leena Nair

81% approve of CEO

53% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 9, 2018

Retail Manager, Horrible Experience

Recommend
CEO approval
Business Outlook

Pros

Started out great because it's Chanel and the allure of the brand is so beautiful. Couple times a year you have a opportunity to purchase Chanel accessories and clothing at a discount. Nice bonus potential and benefits.

Cons

Upper management plays favorites and majority are terrified. Most veteran employees feel that if a certain VP likes you then your job is secure. No annual reviews or performance sessions. Regional Managers are known to talk about employees to other counter managers and retail managers...specifically in regards to their performance and likability. Tend to retaliate against people who don't "fit in" versus trying to talk and coach. I've seen associates not act themselves because they were just scared of the person. Upper VP's will yell and humiliate Retail Managers and Key Account Managers in front of fellow peers or even Counter Associates.

5.0
Feb 5, 2018

Make up artist- free lance

Recommend
CEO approval
Business Outlook

Pros

Love the treatment! love to do facials! and make up to! Chanel is elegance is status, Love Chanel!

Cons

I'm enjoy to talk with the clients! I love how it looks the counters!

Viewing 1009 - 1011 of 1,241 Reviews

Glassdoor has 2,970 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.