Chanel reviews

3.8

73% would recommend to a friend

(1,241 total reviews)
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Leena Nair

79% approve of CEO

52% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 21, 2019

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing luxury experience. Discounts are good as well. Starting to make some long awaited needed changes.

Cons

Slow to change. Very clique. Some people in management are not with the times.

4.0
Jan 13, 2019

Inspiring Brand

Recommend
CEO approval
Business Outlook

Pros

Wonderful brand heritage. Fantastic product. Aesthetically beautiful place to work from an image standpoint. Luxury.

Cons

Lots of corporate turnover and changes. Overall communication is challenging when you’re in the field.

1.0
Dec 7, 2018
Recommend
CEO approval
Business Outlook

Pros

- I learnt how to gift wrap the smallest items perfectly. - learnt more on how to apply make up -ONLY WEEKEND pay was good. 11.5/hr - great exposure to luxury cosmetic goods

Cons

- weekdays pay was only 8.50/hr - chanel full timers were really two faced. Just saying bad things behind each other back all the time. - the staff talk to u as if ure a slave. They criticise everything. Though i understand the customers expect some kind of service at chanel. But their negativity kinda just make me lose motivation do things properly - the full timers are really. REALLY commission driven. And its terrible. They’ll need gift wrappers to work fast or they cant serve other customers as quickly. They blame u. - a bunch of hypocrites. They will talk to u really nice at first. Thats cause they need u. However once the shop gets a little busy. They will get frustrated by gift wrappers. Saying that we do things too slowly. (We were only given 3 hrs of training before working yet they expect us to be fast. What nonsense) - when the customer said something nasty about me. The permanent staff didnt bother speaking up on my behalf but instead offer more testers. - they have a really nasty and malicious attitude. Just because they work in a luxury brand. When the truth is. They are merely workers. They act like they own the company.

Viewing 952 - 954 of 1,241 Reviews

Glassdoor has 2,970 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.