Chanel reviews

3.8

73% would recommend to a friend

(1,242 total reviews)
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Leena Nair

79% approve of CEO

52% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 29, 2025

Horrible management

Recommend
CEO approval
Business Outlook

Pros

None, this is an awful place

Cons

Toxic environment, awful management and constant change of pay structure

3.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- good package - team and people working there are great and friendly - good perks - opportunity to voice your opinion

Cons

- lack of leadership and very disorganised / lacks efficiency - no strategic direction - No transparency from leadership - Culture has been damaged - No strategic investments or long term viable strategy

3.0
Jan 28, 2025

Draining

Recommend
CEO approval
Business Outlook

Pros

Great discounts and benefits. It is prestigious to work at Chanel Beverly Hills

Cons

will work you so much and you won't get commission on your sales. It is determined by GROUP customer satisfaction reviews on whether you get paid or not. you can have a score of a perfect 100, but if your colleague messed up, you won't get paid. Even if you sold 900,000 in 3 months, they will give you a 0 dollar payout and you are living off your hourly. per a dozen people at the Beverly Hills location went on leave, bc of health problems related to stress bc they were able to afford their housing and cost of living, while all being the best sellers on the block. Be very careful when applying, and ask all questions in interview process, many of us were tricked bc we didnt understand. many people quit after only months.

Viewing 313 - 315 of 1,242 Reviews

Glassdoor has 2,971 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.