Cartier reviews

3.8

75% would recommend to a friend

(423 total reviews)
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Louis Ferla

80% approve of CEO

69% positive business outlook

Cartier has an employee rating of 3.8 out of 5 stars, based on 423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cartier employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

423 reviews
2.0
Mar 3, 2019

Get Ready to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great compensation for sales positions

Cons

No idea of work/life balance Management needs to step up understand all jobs within the boutique not just the ones fattening their own paychecks

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Cartier Response
6y
Thank you for sharing your feedback. We are pleased to hear that you appreciated the compensation plan that we offer, but we are sorry to hear that you had a negative experience in your boutique. We strive to provide all employees with a productive and meaningful work environment. We would highly appreciate if you could reach out to us directly at careers@cartier.com to discuss this matter further. Many thanks.
3.0
Feb 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- Everyone in the NYC HQ is incredibly kind, even the counterpart teams in Paris HQ - The Cartier brand is quite a legacy; instantly recognizable and respected and appreciated by everyone who works there, all our clients, and even our competitors - Great place to network and establish strong luxury connections given the brand recognition - Great office space; it's semi-open floor, with most of the executive offices having glass walls/doors so there's a lot of light and it doesn't feel stifling - Amazing products - jewelry, watches, accessories you can't help but stare at and appreciate the craftsmanship for - The training and development program for all Cartier FT employees is amazing - trips to Paris, the manufacture in Switzerland, and deep dives into Cartier's rich history - Cartier is part of the Richemont portfolio, so you have access to training & careers at other luxury brands within the Richemont family which is a huge plus

Cons

**this is just for NYC hq. none of the commentary below would apply to the store teams - So. much. red. tape. - A very professional environment i.e. wearing suits every day as a man or high heels every day as a woman - It got very political between teams, especially among management - made it very difficult to collaborate among junior staff - There are some teams that are very understaffed, and others that get all the resources just based on upper mgmt favoritism - again, not great for building collaboration across teams or for morale - Difficult to get promotions and raises within Cartier; some people have been there for years with the same title

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Cartier Response
6y
Thank you for taking the time to review your experience with us. We are pleased to see that you enjoyed working with us. We are glad to hear that you made the most of our training and development opportunities – including our Amazing Cartier program which offers employees the chance to travel to our Paris Headquarters and Switzerland Manufacturing facility. Our goal is to empower our talents and give them the tools to excel at Cartier, and beyond. We are sorry to hear that our processes did not meet your expectations. Having over 7,500 employees means we have to have frameworks and processes in place. But these are designed to support you, creating an environment where you can do the best work you can, whilst achieving your professional and personal ambitions. We also hear your concerns about collaboration and red tape. We are continuing to find ways to break down silos across teams and departments through cross-functional task forces for strategic projects and more fluid collaboration. With regards to the corporate dress code, in the past year we have implemented a “Dress For Your Day” policy which empowers our corporate team members to dress business-casual or formal, depending on the day’s activities. Thank you again for your thoughtful review, we really value your feedback.
5.0
Jan 20, 2019

the best brand to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very supportive team from HQ to the boutique, company really take staff as their internal clients! Value staff and develop them .

Cons

There is no cons, everyone is trying hard for the bigger picture

Viewing 340 - 342 of 423 Reviews

Glassdoor has 1,158 Cartier reviews submitted anonymously by Cartier employees. Read employee reviews and ratings on Glassdoor to decide if Cartier is right for you.