CarMax reviews

3.5

59% would recommend to a friend

(8,187 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Jan 13, 2016

Sales Consultant

Recommend
CEO approval
Business Outlook

Pros

Fortune 100 Best Place to Work. I smile all the time there and mean it. It is a great place to work and I really enjoy it so far. I am in the training stage and from what the other employees say, if you follow their plan, it will work for you, so I plan on doing just that. This is totally new for me and I don't mind the hard work and long hours if it is for the right company, and I think this is the right company. I figured I will never know or grow if I don't branch out and do something different, what better way to start than with a company that focuses on honesty and integrity? They give you paid training for a month and you have a mentor which is great. My interview was 4 hours long and very in-depth. Be honest and they are honest with you.

Cons

No cons, so far, but if you don't like long hours or working weekends, stay away. Oh, and you only get one free shirt (it's Jan and I had to get a short sleeve shirt!), the rest you have to buy yourself.

3.0
Oct 13, 2015

Decent Employer for the Right Fit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company. Community minded. Leader in their niche.

Cons

Annual performance review process disconnected from daily tasks / responsibilities. Forced "Compass" / engagement program on all associates based on once a year surveys. Not effective means of building engagement / morale. Managers tend to think they walk on water because the have achieved the title of manger.

3.0
Oct 7, 2015

Sales Consultant

Recommend
CEO approval
Business Outlook

Pros

Most of the department regular employees are good people and want to do the right thing.

Cons

They promote pencil pushers and managers, not leaders. They play favorites and are quick to find someone to bring down just to justify their own job. It is not about people to them; it is only about numbers and keeping those above them off their backs by being on yours. Also, CarMax has only implemented one pay increase to commissions since opening in 1993... One... Managers and higher get adjustments for cost of living and time in position EVERY YEAR. Not for sales consultants..

Viewing 223 - 225 of 8,187 Reviews

Glassdoor has 8,356 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.