CarMax reviews

3.5

59% would recommend to a friend

(8,193 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Nov 16, 2025

Good to get by

Recommend
CEO approval
Business Outlook

Pros

Not pushy, no quotas, no micromanaging…until it gets slow. Good benefits if you are full time. If you stay productive you can make a decent wage.

Cons

Slow times and low incentive payment make you feel like you are working for nothing gained. Selling multiple cars and not seeing incentive payment due to call center involvement and reduced pay if the customer originates from the call center.

Viewing 220 - 222 of 8,193 Reviews

Glassdoor has 8,362 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.