CarMax reviews

3.5

59% would recommend to a friend

(8,192 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance, genuinely caring coworkers and company, lots of autonomy for team and engineering decisions.

Cons

No real consequences at all for poor associate performance, lack of cohesive vision for technology roadmap, lots of dead weight and bloat.

3.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and a lot of insight into the automotive industry for people new to the industry

Cons

Upper Management tends to be harsh on some employees and lenient on others. No clear directives from upper management so the department managers are then inhibited to better their department.

Viewing 211 - 213 of 8,192 Reviews

Glassdoor has 8,361 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.