CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jan 25, 2026

sales associate

Recommend
CEO approval
Business Outlook

Pros

Easy sell, not much to do. Can make as much as you're willing to work.

Cons

Nobody trusts salesmen, even if you are genuine, but nothing against the company.

2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Timely schedule delivery, decent facility to work in, good associate safety, and focuses on hiring good people.

Cons

No set schedule, had to work Sundays, poor vehicle quality, and losing sight of the company's values.

Viewing 133 - 135 of 8,184 Reviews

Glassdoor has 8,353 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.