CarMax reviews

Work demands frequently exceed available team capacity, creating sustained pressure without proportional compensation adjustments. Cybersecurity function appears to be losing direction and maturity, with leadership decisions raising concerns about strategic alignment, technical depth, and overall effectiveness. This has led to confusion around priorities and weakened confidence within the team. Multiple workforce reductions in recent years, including back-to-back rounds, have created instability and lowered overall confidence across teams. Career progression pathways lack clarity, and opportunities for advancement can feel limited despite internal messaging about growth. Leadership communication often emphasizes productivity and perseverance, while deeper structural challenges remain unresolved. Strategic direction can feel reactive and subject to change rather than guided by a consistent long-term plan. Employee fatigue is noticeable, and maintaining healthy boundaries between work and personal life has become increasingly difficult. Financial priorities appear focused heavily on cost containment, with less visible investment in talent development and retention. Hybrid expectations are determined at the departmental level and are trending toward increased in-office presence. Long working hours are common in several functions. There are concerns around favoritism in certain hiring decisions at senior levels, where personal relationships appear to influence selection. In some cases, this has resulted in leadership hires who lack the necessary expertise, creating additional strain and frustration for existing team members.

Pay is bad! Too many remote leads that reduce your commission by 50%. Almost everyone you help is a remote lead. It’s difficult to make any real money. Silly role plays and having to organize the lot for no extra pay. Sick pay is $7.75. Can make as little has $40 per car up to $162 if it’s a remote lead. If a customer returns maxcare which is a warranty within 90 days , you’ll lose the commission you earned for that. Corporate is always coming up with ways that hurt the sales consultants pay, unfortunately it seems to be the direction everything is moving towards. No communication between departments. You’ll find yourself constantly cleaning your own cars and waiting for other departments to do their job. Some managers look miserable and are not much help when your approach them. The direction that the company is moving to is very similar to circuit city, and we will know how that ended