CarMax reviews

Long hours, low pay, bad management. Working outdoors in the elements either roasting or freezing. Never getting any positive feedback but always getting negative feedback. They are stat happy and run reports every day by the forestful. Slow economy and dwindling sales means you better want to work every single day and make your quota if you want to hang onto your job. No haggle doesn't mean no pressure. You are expected to sell every customer coming through the door and heaven help you if you don't.

Sales consultants are paid a flat commission which has not risen in over ten years. At $150 per car, imagine how many cars a salesperson would have to sell month in and month out to support a family. Turnover is continuous. Also, advancement is virtually non-existent. Carmax hires and promotes friends for upper management positions. Some sales managers have been waiting for years to be promoted while others who have never sold cars before are immediately thrown into assistant store manager and location general manager positions. The benefits, which were too expensive and too limited to begin with, are now being slashed as sales drop dramatically under the current ecomomic downturn.