Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 753 reviews)); "Great people and very diverse" ((in 449 reviews)); "Culture is great and rewarding" ((in 334 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 305 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 164 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 550 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 450 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 281 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 236 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 236 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Mar 15, 2013

Great company, very Associate focused, growing company with good opportunities!

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Great learning experiences, good people. Associates focused on doing the best job they can, customer service and maintaining a positive culture.

Cons

A lot of work to go around. Sometimes not enough hours in the day.

4.0

Mar 10, 2013

Great company structure

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Good system. No haggle policy makes it easy to sell.

Cons

Managers need to be better trained or more experienced. Compensation should be better.

4.0

Mar 9, 2013

Great company and wonderful people.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A flexible work schedule and lots of training to help you make a living selling cars and other accessories. Laid back work environment. Good opportunity to meet and serve customers from all walks of life.

Cons

Pay was a little disappointing for the amount of work and performance required to keep one's job. Training was rather overwhelming and too experimental. A revolving door and a high turnoverrate of very good employees.

Viewing 8110 - 8112 of 8,182 Reviews

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Business Office Associate

Business Office Associate - Part Time

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Business Office Associate - Part Time

Business Office Associate - Full Time

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Ratings by category

Ratings by demographic groups

Reviews by job title

Great company, very Associate focused, growing company with good opportunities!

Great company structure

Great company and wonderful people.

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