CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jul 12, 2011
Recommend
CEO approval
Business Outlook

Pros

getting cars at a discount to flip getting the knowledge in the buying office to know what car is worth buying so that u can flip it quick one hour lunch break drinking gatorade in the lunch room as a buyer in training, u are considered a 'manager' although it's just a nominal title you get the skills to negotiate at other car dealerships by showcasing your knowledge of manheim and black books

Cons

management is very petty people go out of their way to 'coach' you for things that are nonsense, they think it will make them look a leader every procedure is scripted and standardized, the more robotic you are the higher the chance that you have of getting promoted interviews sucked. When you start work, they put a premium on you being on time but the hypocrisy shines through when they are doing the interviews. Everyone was late, and the interview dragged out due to disorganization. if you get short-term disabled then they will not take care of you. I hurt my back and didn't get any short-term disability pay even though I was initially told i would.

4.0
Jun 14, 2011
Recommend
CEO approval
Business Outlook

Pros

great place to work but make sure your ready to work commission only. Carmax cars sell themselves but still make sure you know what your doing

Cons

nothing really to say except that it is commission only. $ $ $ $ $ $ $ $ $ $ $ $

4.0
Jun 13, 2011
Recommend
CEO approval
Business Outlook

Pros

They are spot on with the training program and are willing to train anyone no matter their prior background. It's a really fun and low pressure sales environment especially when sales are good.

Cons

Need to be willing to work long hard hours (60+) in order to make an average income for a commissioned sales representative. If your interested in a management position its much faster getting hired into the position. Otherwise expect to work on a career development path that could take several years and then waiting for a position to open could take a few more, especially if your not transferable.

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Glassdoor has 8,353 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.