Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (145) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 773 reviews)); "Great people and very diverse" ((in 457 reviews)); "Culture is great and rewarding" ((in 323 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 304 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 171 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 554 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 453 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 289 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 244 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 235 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

Skip to content Skip to footer

Notifications

CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,193 total reviews)

Keith Barr

49% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Apr 27, 2012

idk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there is always work to be done

Cons

it can be random hours of work

5.0

Apr 27, 2012

A great place to work and learn

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Very communicative managers. Provided feedback on performance, job training is really tailored to the individual. Benefits package for part time associates was fair. I was proud of the product I sold. Flat commission was great. Sell a Ford Fusion, sell a Mercedes C class, same commission - no pressure to put people in the wrong car. I felt good about that.

Cons

Part-times sales consultants have evening and weekend shifts. As a second job, it was hard to meet with customers who needed a second appointment to finish the sale. Often times, I would have to partner with another consultant and then I would only get half of the commission.

2.0

Apr 27, 2012

Cannot make money here unless you work 10-12 hour a day everday!

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Professional development Flexible schedule Great benefits Great coworkers

Cons

Commission only Too many salespeople to make a decent income 50+ retail hours per week Too many incompetent employees and managers No room for advancement unless you are good friends with upper management Low income for the hours and politics

Viewing 7951 - 7953 of 8,193 Reviews

Top companies for "Compensation and Benefits" near you

Mercedes-Benz International

4.0★Compensation & Benefits

Al Tayer Motors

3.6★Compensation & Benefits

Gargash Enterprises

3.5★Compensation & Benefits

driversselect

4.4★Compensation & Benefits

Jobs at CarMax

CarMax reviews FAQs

Reviews CarMax reviews

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

idk

A great place to work and learn

Cannot make money here unless you work 10-12 hour a day everday!

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

CarMax reviews FAQs

Jobs at CarMax