Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 769 reviews)); "The job is a good pay enough for the role and the company always has your back to help you make decision in tough scenarios." ((in 542 reviews)); "Great people and very diverse" ((in 458 reviews)); "Culture is great and rewarding" ((in 331 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 288 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 449 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 288 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 240 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 228 reviews)); "VERY low commission on vehicles especially when most of your customers are the ones who couldn't get approved at traditional dealers." ((in 198 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

Skip to content Skip to footer

Notifications

CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,195 total reviews)

Keith Barr

46% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Jul 6, 2012

Has helped me grow personal and professionally

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team environment. I feel value in what I do. Growth opportunities. Emphasizes on Training and developing people. Strong morals for a company in the car business. The promote from within in the purchasing department.

Cons

Working weekends, but that retail. Difficult customer service situations arise frequently. Can be over competitive at times between team members. Tension can arise between departments and distract from the overall goal of selling quality vehicles.

2.0

Jul 3, 2012

Frustrated and micro managed.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Carmax definitely has a friendly environment to work under.

Cons

Its a car company that makes it hard for employees to purchase cara other than wholesale pieces. Constantly micro managed with very little room for improvement. Management doea everything for the customers and nothing for employees. Management looks down on time off even when there are plenty of people working. Other departments look down on sales especially purchasing. Corporate is a joke and their representatives are useless. Constant indoctrination amd training is miserable. Always roll playing and critiqued on everything.

2.0

Jun 29, 2012

Good people, horrible management, low pay

Automotive sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great employees Good experience for resume Team environment Good salary in sales if you work 6 days a week, open-close

Cons

Low pay Extreme micromanagement in most departments Company is growing so quickly - employees are just a number now

Viewing 7930 - 7932 of 8,195 Reviews

Top companies for "Compensation and Benefits" near you

Mercedes-Benz International

3.9★Compensation & Benefits

Al Tayer Motors

3.6★Compensation & Benefits

Gargash Enterprises

3.5★Compensation & Benefits

driversselect

4.4★Compensation & Benefits

Jobs at CarMax

Auction Services Associate

Business Office Associate

Auction Services Associate - Full time

CarMax reviews FAQs

Reviews CarMax reviews

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Has helped me grow personal and professionally

Frustrated and micro managed.

Good people, horrible management, low pay

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs