Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (617) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 767 reviews)); "Great people and very diverse" ((in 460 reviews)); "Culture is great and rewarding" ((in 326 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 299 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 174 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 557 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 453 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 285 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 239 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 236 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

60% would recommend to a friend

(8,199 total reviews)

Keith Barr

55% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,199 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Jul 3, 2012

Frustrated and micro managed.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Carmax definitely has a friendly environment to work under.

Cons

Its a car company that makes it hard for employees to purchase cara other than wholesale pieces. Constantly micro managed with very little room for improvement. Management doea everything for the customers and nothing for employees. Management looks down on time off even when there are plenty of people working. Other departments look down on sales especially purchasing. Corporate is a joke and their representatives are useless. Constant indoctrination amd training is miserable. Always roll playing and critiqued on everything.

4.0

Apr 30, 2012

Good place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall great place to work. Good benefits. Great diversity in employees. Buy into Carmax culture, means job security.

Cons

If your a store manager closing shifts are hard to get excited about if you have a family.

5.0

Apr 18, 2012

great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

amazing resources and entry level position.

Cons

the hours can be demanding.

Viewing 7843 - 7845 of 8,199 Reviews

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Jobs at CarMax

Inventory Logistics Associate

Automotive Inventory Associate

CarMax

CarMax reviews

Company ratings over time

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Reviews by job title

Frustrated and micro managed.

Good place to work.

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