Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has been stable over the past 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (617) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 764 reviews)); "Great people and very diverse" ((in 449 reviews)); "Culture is great and rewarding" ((in 320 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 287 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 173 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 560 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 458 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 280 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 243 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 237 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)

Keith Barr

46% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews

5.0

May 22, 2013

Fun environment to work in

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Busy times equals good pay

Cons

Slow seasons equals bad pay

4.0

May 21, 2013

Great Place to work but watch out for office politics

Business office administrator

Recommend

CEO approval

Business Outlook

Pros

Many incentives to do a good job. CEO really cares about employees. Fun place to work depending on store. You can transfer to many different stores if you move. There are growth opportunities but it's not the same path for everyone. I've known people who moved up way too quickly and those that are over-qualified not allowed to move up.

Cons

Politics. Management sometimes doesn't know what is going on and need more training. Growth opportunities can be stunted for petty issues or things that don't even have to do with an employees job.

3.0

May 18, 2013

Ok place to work

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

The managers locally are very nice and try to help you. Most other sales consultants are nice people and easy to work with with a few exceptions.

Cons

This company should have the word Greed in its name.The company makes millions of dollars and guess what, they have given one 10 dollar raise in all the years in business. They keep asking you to do more and never compensate at all for it. Its pathetic. The so called leaders at the top just make more and more and dont give anything back to its hard working employees.

Viewing 7810 - 7812 of 8,197 Reviews

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Jobs at CarMax

Automotive Inventory Associate

CarMax

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Company ratings over time

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Fun environment to work in

Great Place to work but watch out for office politics

Ok place to work

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