Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (617) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 764 reviews)); "Great people and very diverse" ((in 449 reviews)); "Culture is great and rewarding" ((in 320 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 287 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 173 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 560 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 458 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 280 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 243 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 237 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

60% would recommend to a friend

(8,198 total reviews)

Keith Barr

55% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Jun 9, 2013

Quick Burn Out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great People to Work With

Cons

Long Hours, Low Pay, quick burn out and little retention rate. Corporate would rather train a new person than ever pay great members already on team.

3.0

Jun 6, 2013

Amazing co-workers, constantly micro managed

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

LOVE my co-workers, upbeat enviornment, great employee discount on cars, benefits are OK

Cons

Micromanaged untill you are blue in the face, constant unpaid meetings and trainings, managements expectations on sales people are always unrealistic, no incentives or bonuses for hitting sales goals (unless your in management)

3.0

Jun 6, 2013

Sales Consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work management is there to help you make more money

Cons

long hours are needed to make good money. You can only deal with the customers that are coming through the door or contact you

Viewing 7804 - 7806 of 8,198 Reviews

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Jobs at CarMax

Automotive Inventory Associate

CarMax

CarMax reviews

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Quick Burn Out

Amazing co-workers, constantly micro managed

Sales Consultant

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