CarMax reviews

3.5

60% would recommend to a friend

(8,201 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Sep 13, 2013

Career at Carmax

Recommend
CEO approval
Business Outlook

Pros

A lot of customers to work with

Cons

You must work unlimited numbers of hours to be successful and Managers are bias

3.0
Sep 12, 2013
Recommend
CEO approval
Business Outlook

Pros

the pay is good for the work that you do. The people you work are very nice and work hard.

Cons

You work outside most of the time in the heat and cold and rain and snow. Some times there under staffed and the managers don't care.

2.0
Sep 7, 2013

Carmax Overall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has excellent training. Company is friendly to family needs of employees. National so you can work almost anywhere. Company has fair benefits.

Cons

Company does not care about having competitive wages in comparison with the industry. Company does not appreciate it's employees up to and including it's top performers. They subscribe to the "your a dime a dozen" mentality. Company has lazy managers. Managers would rather sit behind a desk doing nothing instead of stepping out to help close a sale. Company micro manages employees to the point that they leave the company. Company gave 1 pay increase to sales consultants that I know of during many years of employment. Managers participate in favoritism with employees to the point that if you are not liked regardless of performance you will be "managed" out of the company. Managers including LGM's can be very incompetent with little or no experience in sales or other areas of the company. I would not recommend this company for employment except as a stepping stone to a real job where you get paid for what you are worth! This company overloads the sales floors to the point that only a select few sales consultants make a half way decent living. This companies sales floor is a revolving door hiring as many as 10 sales consultants at a time only to see at least that many leave within a few months once they see they cannot make enough money to survive with so many fighting for the limited numbers of traffic coming in to the stores. Don't expect to advance in this company at all PERIOD if you are not in the managers little "circle" regardless if you are a top performer or have management experience!

Viewing 7768 - 7770 of 8,201 Reviews

Glassdoor has 8,370 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.