CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Oct 14, 2013

No opportunity

Recommend
CEO approval
Business Outlook

Pros

Most of the people you work with are good individuals. You can earn some great income with hard work.

Cons

The amount of favoritism in the company was significant to any other company I have worked for. The way to advance in the company is to win over as many people as you can your performance has little to do with it. Work and life balance is horrible in the sales role you end up putting in at least an additional 10-15 hours a week to do well. Incapable sales managers who know very little and end up losing commissions for you.

4.0
Oct 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun and dynamic environment, great people, not too pushy on sales aspect.

Cons

Although not pushy, still sales based, thus requires pressure from corporate>management>sales team

1.0
Oct 13, 2013
Recommend
CEO approval
Business Outlook

Pros

There was a time when you could make a decent salary....key point, there WAS a time.

Cons

Management is pathetic. That includes sales managers, LGMs, all the way up to the top. They roll out training after training after training after training all of which you are required to attend while it takes you away from being able to sell vehicles. Oh, and you are not paid for these mandatory training's and meetings even though you are commissioned and can't make money while you're sitting in some meeting room for a couple of hours a week.. If you complain, they will find a reason to "coach" you on something you're not doing. The LGM at my particular store is nothing more than a communist dictator. He treats his sales managers and sales associates like garbage. In turn, the sales managers treat the sales people like garbage also. Management doesn't respect you at this company. They look down upon you.

Viewing 7747 - 7749 of 8,202 Reviews

Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.