CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)
avatar

Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Feb 3, 2014

Friendly work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere & friendly staff.

Cons

Late/long hours, business office usually stays open until 11pm-midnight

1.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

-Great People -Good place to start -Simple job with little skill needed to be successful

Cons

-Compensation is not competitive -Management make simple tasks out to be world changing initiatives that are only able to be performed by a select few -Very easy to become bored and complacent -Lots of politics involved to advance -Clubhouse management - your either a part of the club or your not -Times are changing in the industry and the competition has evolved faster

1.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

-I got to leave and never looked back.

Cons

-Horrible pay -No respect -Unprofessional management -Racism and sexism complaints easily dismissed -Disgusting work spaces -Unsanitary restrooms -Dangerous during winter -Deadly during summer -No security measures at all -Expired/uncooked food given to employees -No commitment towards the actually employee environment -Training is dreadful and not helpful or informative at all -I hate to be negative but, it is true, basically everything about this store/company was disastrous. *Not a rant, true life experience: I really wished there were better things to say about a company I thought was once great but now I will never allow friends or family members to even give them business because of the knowledge of what actually happens behind the scenes. A despicable company hiding behind the mask of pure luck and lies. The company should look a bit closer not only the performance of the store towards sales and why sales are happening but also pay attention to the actual employee 'happiness'. I know not all stores are like this, since I have been to two others while being transferred, so my last remark is this: Everything in a company should be dealt with responsibly and professionally. When personal issues and bonds are the only thing the company has to offer, you should turn around and look for a business - business is always professional and not personal. Good luck.

Viewing 7684 - 7686 of 8,205 Reviews

Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.