CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Mar 26, 2026

Has really gone downhill

Recommend
CEO approval
Business Outlook

Pros

CEC ONLY Associates are remote On site twice a week Flexible PTO

Cons

No drive to achieve anything Very transactional. Checking off boxes No drive to better engagement

1.0
Mar 24, 2026

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Coworkers were fun and it was nice to drive different types of vehicles

Cons

The managers play favorites and face the schedule off of favorite employees. They say it’s based on top seller so when she reach a certain threshold, you can make your own schedule but that’s not true. They’ll still work every weekend from 12 to 9 if they don’t like you. They also micromanage like crazy if you’re not one of the favorites, but let the top sellers sit on their desk and be on their phones all day as long as they’re making sales

Viewing 61 - 63 of 8,182 Reviews

Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.