CarMax reviews

3.5

59% would recommend to a friend

(8,181 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers were my favorite part about working at Carmax. They were very supportive and willing to guide you through daily challenges, without any ego or attitude. We were like a family that celebrated and uplifted each other.

Cons

At times, the pressure to upsell a product without proper support made interacting with customers a little more challenging.

Viewing 34 - 36 of 8,181 Reviews

Glassdoor has 8,350 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.