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      Capital One

      Engaged Employer

      Capital One reviews

      5.0

      100% would recommend to a friend

      (13,234 total reviews)
      avatar

      Richard D. Fairbank

      100% approve of CEO

      100% positive business outlook

      Ratings by demographic groups

      Capital One has an employee rating of 5.0 out of 5 stars, based on 13,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finance industry (3.7 stars).

      Reviews by job title

      13K reviews
      3.0
      Feb 10, 2009

      Take It For What It Is

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility with scheduling. As long as the request in made in a timely manner vacation is usually approved. Due to cutting back cost and not wanting to pay overtime, it is rare that you are required to work overtime. This is beneficial in establishing the much needed work life balance that all of us desire. The hours of operation are very reasonable. Even though it is open on Saturdays there is normally a rotation that allows employees to get weekends off. If you have to or choose to work on Saturday you will be given a day off during the week.

      Cons

      Advancement opportunites are reserved for those in the "inner loop"

      2.0
      Feb 9, 2009

      Can be a good place to start a career, if you're lucky.

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can be a great place for those with an analytical bent depending on team placement. Business issues are addressed with analytical rigor and people are interested in finding the best answers. Some of the teams have a friendly and fun atmosphere - lots of young people who often hang out together when they are not at work. There is some focus on developing general business skills so people are able to take some of what they learn at Capital One and leverage that in other positions at other firms. There is certainly a good bit of talent - lots of smart people at all levels of the organization

      Cons

      There are significant downsides to starting a career in such a large organization - one that sometimes feels stagnant. Opportunities for advancement are often based on matters of luck / building visibility rather than in delivering strong results. There are significant organizational hurdles to getting sometimes simple things done - detailed prioritization processes and so on. Success in navigating those channels can play too large a role in overall success. It's hard to get aware from the fact that much of the business feels dirty - or at least ethically questionable... getting people who aren't smart about credit to pay all kinds of fees doesn't give you that warm feeling at night.

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      ReviewsCapital One reviews

      Glassdoor has 21,366 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.