Capital One reviews

5.0

100% would recommend to a friend

(13,251 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,251 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finance industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great compensation and benefits package - Flexible work hours and environment - Great people to work with

Cons

- Work-life balance can be great because of the flexibility, but often there is literally a lot more work to do compared with similar roles in other banks - Managers have too much power over an associate: the same manager is your day to day direct boss, controls your performance/pay (no open discussion with other managers needed), and is also the official career advisor (which is usually a conflict of interest with their role as your direct boss) - Some people managers are very inexperienced (fresh grad, worked at Capital One for 3 years, promoted to people manager) - Management judge people by superficial impressions a lot more. Everybody that succeed at Capital One has the same personality traits and there is very little room for an introverted analyst to bloom who just wants to do work (as opposed to show off work). I get it that this is necessary for certain jobs/industries (e.g., consulting), but a bank should be able to make room for diverse personality. - People experience very different career prospects within the company, due to the aforementioned difference in personality

1.0
Apr 23, 2025

Toxic Management and no accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great payer (compensates for what is coming once you join)

Cons

Extremely toxic work culture with a very clique management. Most leaders have been in the organization for years and have grown internally. They have their own groups and they keep scratching each other’s backs. They hire people from outside calling them as “Professional Hire” and you are soon told that you need to adjust to the capital one way of working. Which is nothing but shut up and agree to your boss. Don’t challenge or even ask for work. Most teams have basic work but some teams just have no work and if asked they keep hiding behind management changes and pipeline reviews. Most toxic form of management appraisals where a group of people predetermine who to fire. What follows in PIP or your manager quoting that you don’t show enough initiative (which can’t ever be quantified by facts). Once the target is on your back they will ensure that they make your life miserable and ultimately fire you.

Viewing 115 - 117 of 13,251 Reviews

Glassdoor has 21,387 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.