CNN reviews

3.6

57% would recommend to a friend

(1,030 total reviews)
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Jeff Zucker

33% approve of CEO

38% positive business outlook

CNN has an employee rating of 3.6 out of 5 stars, based on 1,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNN employee rating is in line with the average (within 1 standard deviation) for employers within the Médias et communication industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 2, 2019

BEWARE - Your experience may vary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was very good, the PTO & benes amazing, facilities excellent, security on par with most police departments

Cons

I've been a newsroom manager for many years, but wasn't in my position at CNN. There are some AMAZING colleagues, and some managers I wouldn't hire to be an intern. Managers are OFTEN promoted from very limited career experiences (sometimes solely at CNN), and it shows. These managers who've never worked at another news organization, are often petty, weak leaders, sometimes even after being sent to Poynter's Leadership Academy or other leadership training. Rather than look at each employee's strengths and weaknesses, management behavior largely depends on current mood, and whether the direct report is in a particular clique. I've seen MANY quality people pushed out because of a personality conflict between themselves and a direct report, when a good manager would work to resolve the issue and regain the quality work from that employee. I saw colleagues who were treated horribly for the most ridiculous reasons, often outside their control. I also saw managers give direction to all direct reports, then give opposing direction to someone whose life they simply want to make more difficult, or even to push a particular person to resign. I walked out that door with a promise...to NEVER subject myself to such an unhealthy environment again. You may end up with a good manager, but they are few in that newsroom. Don't make the mistake of thinking you can leave stressors at the door of the CNN newsroom . Work life at CNN will ABSOLUTELY bleed over into your personal life. That's an unfortunate promise I'm now qualified to make.

2.0
Dec 29, 2018

No. Don't.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good if you stay for long enough. Benefits are good. The amount of PTO is insane...though, it has to be to make up for the unpredictable work life.

Cons

A thank you instead of obsessing over the clock would be appreciated. You're paid for being present, not your expertise or skill. Work-life balance can be difficult. Schedules change frequently. While there are some truly great managers, far too many are inept, incompetent, or just petty micromanagers. Certain technical areas are managed by people with no understanding of the job. As such, expectations are weird or just absurd.

4.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

1. CNN has a dynamic, frenetic pace, with the core activity being chasing breaking news, which is fascinating if you like fast-paced work that forces you to learn about something new with each unique news story. It is a requirement that you enjoy thinking outside the box, because every news story has its own nuances and themes, which require that you improvise a new set of tools to get accurate information from sources. There is no repetitive daily grind in this line of work. 2. Great people to work with: very smart and talented people, who love the frenetic pace of news gathering as much as you should. No dull people looking for a quiet day need apply, and very few survive there for long. 3. Great benefits and usually good salaries. 4. A great place to build a career in journalism; CNN ( still!) has great brand recognition and so it is a good springboard to other media companies.

Cons

CNN, like almost all news media organizations, is in a long-term struggle for survival to keep subscribers and advertisers as the Internet pulls more and more eyes away from traditional news outlets. This translates into radical changes as management tries new ways to increase viewership, resulting in periodic seismic shifts in staffing... so stay for the exciting work, but make sure you keep your resume polished and have a back-door exit plan. It used to be the case that talented employees could count on their job being permanent (barring acts of misconduct); but that is no longer the case. Expect periodic downsizings and elimination of special departments (i.e. CNN's science and technology unit). As one of my former managers helpfully suggested as my unit was being reformed and I was left without a job, "embrace change".

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