Burger King reviews

3.5

68% would recommend to a friend

(9,858 total reviews)

Alexandre Simon

76% approve of CEO

43% positive business outlook

Burger King has an employee rating of 3.5 out of 5 stars, based on 9,858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Burger King employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

10K reviews
1.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

International assignments possible. Miami isn't a bad place to live. Gym at Miami office is better than those of other companies I've worked at....though they actually charge you to use it.

Cons

If you watched Wolf of Wall Street and you thought DiCapprio was someone to look up to, you'd fit in at a 3G company. It's the worship of financial gain at all costs. Don't be fooled by things like 30% bonus at manager level, and up from there. You'll get a list of ridiculous goals. Whether you "achieve" them depends 100% on how much they like you at the moment (been here <2 years = they like you. After that, "bad cultural fit.") and on whether a VP has the same goal. If a VP has the same goal, life is great, cause the definition of the goal will magically alter through the year to make sure it's achieved. Otherwise, good luck. Another fun thing is the company bases its primary financial goal each year on EBITDA, but internally-defined EBITDA. Each year, the board ends up approving a giant "restructuring" amount that doesn't count towards that internal EBITDA. So then they fire a ton of people and put the entire salary for the year into that restructuring pool. When numbers are down,the axe starts making the rounds, so the VPs can get their bonuses. These people would fire their own children to make sure they get their bonuses. Using EBITDA also means capital expenditures never hit it. Want to learn about GAAP? Work at BK. You'll learn every possible way to make an expense, especially labor, capitalizable. Everyone says there's zero work-life balance, and everyone is right. You are considered a bad cultural fit for any number of reasons they make up (it's the catch all reason for firing someone or the excuse when someone quits), but the best way to get that distinction is to leave the office at a reasonable hour. Upper management consists of the survivors. The people who felt they had to get ahead by just staying all those late hours and stealing credit from the people who can get jobs elsewhere and so felt they could go home. There are some good people in upper management, but they're far outnumbered by people who don't have any sort of specialization, but read a 60 page book about "One Minute Management" and think they're brilliant. "I'm a VP. I must be really good." No, you were mostly in the right place at the right time, when 3G showed up and fired 75% of the company, then replaced them with fresh grads. It should be telling that upper management routinely has a talent retainment goal.

2.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Unlimited TH coffee and fountain drinks Good selection and well-priced cafeteria food LDP camaraderie - fun to work and play with people your age.

Cons

Let's start with the current recruiting practices - it's completely unnecessary to send interviewees home in the middle of the day, given that you paid for their airfare and hotel to Miami. The "crossfire" of executives attempting to shoot down your morale in a final round is far from representative of day to day work life, and leaves a bad taste in many applicants' mouths. Several interviewees I spoke to refused the offer based off of this experience, and I wouldn't fault them. "Meritocracy" is a word that you will hear constantly describing the culture in an attempt to differentiate BK from other companies. Kind of a strange point given that most companies are meritocratic if they're worth working for (check Forbes best companies list). BK also needs to stop pretending they're an investment bank, especially if the comp isn't close to that type of pay. You're a fast food company and you aren't fooling anyone. I could go on and on about why BK is the pits, but I want to emphasize morale as a final point. The turnover is ridiculous because this company doesn't value their people. Working there for a year, I saw a third of my trainee class come and go- and even more employees higher in the food chain. The company simply doesn't care. They won't compensate overtime dinners (maybe once a quarter), provide staplers or basic office supplies, or provide opportunities for you to hone a skill besides data entry. One of the largest departments is looked down upon by everyone else (readily apparent in email tone and everyday interactions), and the lower compensation for their workers is indicative that even HR feels the same way. How can someone come to work excited when they're treated like their job means nothing? BK has a long way to go in topping their competitor. At the rate of people jumping ship, I'm curious to see if it will ever happen.

1.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro for working at BK is that the compensation is very fair, and their bonus structure adds nicely to your earnings. However, management will try to knock your bonus percentage down by not agreeing with blatant data-supported results. And the coffee and soda was free. That's about it.

Cons

If you are the type of person who wants to do nothing but live for your employer, then Burger King is the place for you. They literally drive employees into the ground with how much they over-work them. If you expect a normal work week where you can put in 40, maybe 45 hours and actually have a life outside of work, then don't take an offer from BK. You'll be expected to work a minimum of 55-60 hours in the building, and then you'll be expected to work most evenings from home and occasional weekends. If you don't comply with these efforts, you'll be ousted and considered to be "not a cultural fit." Advancement within the company is completely based on a popularity contest (and I was told this from senior and executive management). They will tell you that they "pay for performance," but in reality they only think you're contributing if you're the last one to leave at 10pm. Another item I was told my senior management is that they keep note on who spends the most time there - as if that had any correlation to performance. The run very lean, so lean that you must buy and bring your own office supplies (including pens), so don't be surprised as they eliminate positions and thereby overload everyone else because they are too cheap to pay enough people to get the job done. Voluntary turnover at BK is super high, so high that one of their Major Goals for 2014 was to drop Voluntary Turnover below 50%!! That means that over half of the company leaves every year on their own terms - what does that tell you about the work environment and the "culture?"

Viewing 40 - 42 of 9,858 Reviews

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