If you’re considering joining this company, especially the commercial department, think twice. I’ve never experienced such a toxic and demoralizing work environment. While people in other departments might seem happy, the commercial team is a different story. Expect micromanagement, constant travel, broken systems, and endless KPIs and SLAs.
Management within Account Management is a complete disaster. Most team managers lack basic social skills, empathy, or leadership ability. You’re micromanaged to exhaustion, with every minute of your day tracked. The onboarding process doesn’t exist — you get a bunch of links to read and are expected to figure everything out yourself. If it weren’t for a few supportive colleagues, I’d have been completely lost.
For a company that prides itself on being “tech-savvy,” the systems are clunky, slow, outdated, and constantly crash. You can report bugs, but don’t expect them to be fixed anytime soon — maybe bring a chair while you wait.
The Account Management role is misleading. You’re called an Account Manager, but you have zero autonomy to actually manage anything. Every issue has to go through “ghost departments” that never reply. Partner issues drag on for months, which makes it impossible to do your job properly — yet you’re still expected to hit every target without fail.
If you like spending countless hours traveling around the country just to meet arbitrary visit targets, this might be your dream job. But you don’t get to choose your region, so prepare to be three hours from home for most of the week.
This was by far the most toxic, demotivating, and poorly managed company I’ve ever worked for. The culture is full of favoritism, micromanagement, and complete disregard for staff wellbeing. Managers get promoted based on who they know, not what they can do. Feedback is ignored, new ideas are dismissed, and morale is on the floor. Many great people have left purely because of the environment — and I don’t blame them.
Avoid this place if you value your mental health, your time, or your self-respect.
