Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

-work happy hours, lunches -clean, state of the art office -great benefits -interesting travel opportunities for training & hotel visits -international, successful company

Cons

-employees are recognized, but on arbitrary booking records based on seasonal demand, not necessarily performance -very high turnover which goes unaddressed and thereby decreases office morale -lots of closed-door meetings and back-biting -lower pay than competitors -Senior Account Managers play favorites and hire/promote people not necessarily qualified (ie. people without bachelors degrees or revenue management backgrounds) -Ideas and suggestions on process changes are unwelcome

2.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent training program, and have remained close with the associates in my training class.

Cons

Management that really go against what the company claims. Instead of looking out for the interests of their team and crafting a development plan, they are consistently looking out for their own self-interests. I received an enormous amount of work to complete in a very short amount of time, received little to no praise for the work I completed, and never felt valued by the company for the short time I was there.

2.0
Aug 14, 2013

Young company with not a lot of structure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees really make the company. Everyone is so nice;

Cons

In the company though, it is not what who you know, but who you know. You really have to be in the "in" crowd to move anywhere. Many people are guarded that you will steal ideas or put them down. HR structure needs to be improved; there are little general HR policies. Many departments develop their own.

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Glassdoor has 9,135 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.