Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (726) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 631 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 579 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 533 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 530 reviews)); "Good work life balance and a lot of smart people to work with and learn from." ((in 348 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 486 reviews)); "Bad managers are very bad" ((in 258 reviews)); "Lack of company vision and poor leadership" ((in 99 reviews)); "No career opportunities in Zagreb" ((in 69 reviews)); "The communication and leadershift are poor." ((in 55 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Tourcoing , Lille , Paris , Nice , Lyon , Bordeaux

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Jan 29, 2014

Great company if you can understand the culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Freedom to innovate and bring results Salaries paid on time Great enviroment Good career opportunities Reachable targets

Cons

If you want the company to tell you exactly what to do and dont like to share your ideas with colleagues, this is probably not the place for you. Overall bonus way too low if compared to competitors

5.0

Jan 27, 2014

Great opportunities for career progression and high reward for great performance

Product owner

Recommend

CEO approval

Business Outlook

Pros

In my time with Booking.com I have had many roles of increasing importance within the organization and have been supported it taking on additional responsibility and given lots of opportunities to grow professionally with training and real-world experience. My family & I were relocated from Australasia and the company made that very easy. I am very challenged in my role and feel that I am given everything I need to make a big impact on a huge company.

Cons

The work/life balance can be hard to maintain given the high level of personal ownership we are encouraged to take in the product, and the company could do better with things like food/coffee/the work environment, but I think they're taking that more seriously now. It's not quite Google, but it's getting better.

5.0

Jan 27, 2014

I am encouraged and empowered to implement my ideas on a daily basis. I am able to determine my own career growth.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Talented people from all over the world Stable and profitable company Opportunity to travel for work Decisions are based on data instead of feelings Strong senior leadership and good communication My ideas are sought from all levels of the organization Career growth!

Cons

Must be flexible and adapt to fast change

Viewing 7468 - 7470 of 7,594 Reviews

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