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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,602 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

      Reviews by job title

      8K reviews
      3.0
      Mar 24, 2015

      Fun, multicultural and growing FAST.

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very social, you are encouraged to be innovative and small ideas can become a big reality.

      Cons

      Customer Service sites differ hugely in terms of red tape and HR processes. The site I am based in doesn't follow the company values and spends a lot of time investigating poor practice rather than looking at the positive things that happen every day. Awful work life balance.

      5.0
      Mar 24, 2015

      Working with customers. Contracting hotels in customers behalf to resolve special requests, complaints via phone/email.

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multicultural work environment, English speaking and bilingual jobs. Diverse cases. Good company that cares about employees. Free food sometimes, night outs once a month. Good feedback on performance.

      Cons

      Micro management, very fast paced, pressure to hit targets. Can't leave desk. Pressure to stay on the phone as much as possible even if the quality might be suffering.

      5.0
      Mar 23, 2015

      Best work experience ever!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love that it's a very open door policy, always improving, always innovating, there's always something new. People are very friendly and outgoing. I love that i get to travel a lot and see new places. There's opportunity to grow and it's encouraged. Environment is informal and relaxed.

      Cons

      Travelling so much can be difficult at time because I miss my boyfriend, family and events.

      Viewing 7294 - 7296 of 7,602 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,151 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.