Booking.com reviews

4.0

79% would recommend to a friend

(7,607 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 7, 2015

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I actually cannot think of any reason to work at booking.com it was an experience I would not want to repeat

Cons

in the beginning you are not a booking.com employee you are actually an employee of Manpower for 3 months. They were not forth coming with the work hours, being told during training that over time is mandatory.

3.0
Aug 6, 2015

Started amazing, finished awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good environment - International - Free food - Events almost every month - BAM (that will not exist any more same way as it used to be) - Nice experience with the friends you make there - Motivation programs

Cons

If your position is not related to CSE - you're fine, if the position is CSE - basically it's a typical boring work listening to angry people/hotels as in any other call center, just some benefits try to make it look better. Be ready that from one day to another everything can change and all you love there can simply disappear. Some people get promoted only because they are in close relation with Team Leaders/Managers but not because they really deserve it or super talented. Any reasonable complaint made about TL normally wasn't considered, however if you're an agent and make once something wrong even though you didn't mean to - you're on the street. In one year things went from "Very good" to "Very bad", was hard to see it especially when you loved this place so much before. Be ready you can have problems with your final payslips when you leave, it's better to check twice. It's a pity that this place is getting worse, but at last it's just growing and from the factor "people" they go to the factor "numbers".

5.0
Aug 5, 2015

Test Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good, well, nice commutable , within the city

Cons

None, nothing, everything looks good

Viewing 7186 - 7188 of 7,607 Reviews

Glassdoor has 9,158 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.