Does B&M Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, B&M Retail employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at B&M Retail. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at B&M Retail?

38% of B&M Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&M Retail 2.6 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at B&M Retail?

Store Manager (295) , Sales Assistant (235) , Deputy Manager (199) , Customer Service Assistant (134) , Customer Service Supervisor (132) , Customer Service (129) , Customer Assistant (121) , Shop Floor Assistant (106) , Supervisor (100) , Floor Manager (91) , Retail Assistant (91) , Warehouse Operative (84) , Sales Associate (82) , Replenishment Manager (80) , Cashier (74)

What are the pros of working at B&M Retail according to real employee reviews?

"The staff is friendly and I truly felt like I was part of a supportive team." ((in 308 reviews)); "My colleagues are great and everyone is friendly." ((in 169 reviews)); "Good people to work with" ((in 160 reviews)); "Opportunities throughout the company are great" ((in 75 reviews)); "Great job security" ((in 53 reviews))

What are the cons of working at B&M Retail according to real employee reviews?

"Low pay (only minimum wage even if overtime is done) Slow job progression and low contracted hours" ((in 311 reviews)); "Minimum wage while requiring a lot of responsibility to ensure stock adjustments/reports are accurate for audits and stocktakes" ((in 230 reviews)); "Poor management who would moan about everything all the time and would never make the workplace positive." ((in 215 reviews)); "Can be long hours and very tiring" ((in 158 reviews)); "Downside with B&M is the pay it’s national minimum wage would be better if it was slightly higher." ((in 120 reviews))

Skip to content Skip to footer

Notifications

B&M Retail

B&M Retail reviews

2.8

38% would recommend to a friend

(3,793 total reviews)

Tjeerd Jegen

35% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Career opportunities

2.6

Culture & values

2.6

Work/Life balance

2.6

Senior management

2.3

Compensation and benefits

B&M Retail has an employee rating of 2.8 out of 5 stars, based on 3,793 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is 21% below average for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

4K reviews

4.0

May 25, 2026

Good work-life balance but benefits could improve

Store manager

Recommend

CEO approval

Business Outlook

Pros

Communication Progression Stability Good work life balance - once shops in a good place

Cons

Benefits If other Store managers on your area is off you cant (might not effect your shop) but still cant get it off Time frame of changes

2.0

May 23, 2026

Part-time hours okay, but toxic workplace culture

Cashier

Recommend

CEO approval

Business Outlook

Pros

Hours are ok for part time

Cons

Favouritism, bullying, sexual harassment towards young female staff, to many staff telling tales to management

1.0

May 19, 2026

Company culture declines with poor leaders and pay

Supervisor

Recommend

CEO approval

Business Outlook

Pros

None company gets worse every year, the new CEO was doing good and even started closing us at 9pm but when back to 10pm which is bad for staff and morale because all we get is teenagers in abusing staff and 1 security guard between 2 stores who has been stayed to closing ever

Cons

Instead of them actually trying to keep their staff they seem to do everything to make them leave. Supervisor pay is now 19p extra when it was 30p which wasn't even worth it then it's definitely not now. No training you get thrown into the deep and just expect to know everything and from what am reading this is a issue company wide. No benefits working here.

Viewing 4 - 6 of 3,793 Reviews

Jobs at B&M Retail

Préparateur de commandes polyvalent CDI (H/F)

Employé polyvalent H/F

Employé polyvalent H/F

Employé polyvalent H/F

Employé polyvalent Niveau 3 H/F