Does B&M Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, B&M Retail employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at B&M Retail. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at B&M Retail?

37% of B&M Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&M Retail 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at B&M Retail?

Store Manager (295) , Sales Assistant (236) , Deputy Manager (199) , Customer Service Assistant (134) , Customer Service Supervisor (132) , Customer Service (129) , Customer Assistant (121) , Shop Floor Assistant (106) , Supervisor (100) , Floor Manager (91) , Retail Assistant (91) , Warehouse Operative (84) , Sales Associate (82) , Replenishment Manager (80) , Cashier (74)

What are the pros of working at B&M Retail according to real employee reviews?

"The staff is friendly and I truly felt like I was part of a supportive team." ((in 304 reviews)); "Colleagues are friendly and helping" ((in 178 reviews)); "Good people to work with" ((in 169 reviews)); "Good opportunities to be promoted within the company as i have been recently promoted myself." ((in 71 reviews)); "Great management team" ((in 52 reviews))

What are the cons of working at B&M Retail according to real employee reviews?

"Low pay (only minimum wage even if overtime is done) Slow job progression and low contracted hours" ((in 309 reviews)); "Minimum wage while requiring a lot of responsibility to ensure stock adjustments/reports are accurate for audits and stocktakes" ((in 224 reviews)); "Poor management who would moan about everything all the time and would never make the workplace positive." ((in 216 reviews)); "Moneys not great and long hours" ((in 157 reviews)); "Downside with B&M is the pay it’s national minimum wage would be better if it was slightly higher." ((in 117 reviews))

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B&M Retail

B&M Retail reviews

Compare reviews

2.8

37% would recommend to a friend

(3,794 total reviews)

Tjeerd Jegen

38% approve of CEO

34% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Career opportunities

2.7

Work/Life balance

2.6

Culture & values

2.6

Senior management

2.3

Compensation and benefits

B&M Retail has an employee rating of 2.8 out of 5 stars, based on 3,794 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is 21% below average for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

4K reviews

5.0

Oct 27, 2025

Solid company, but room for improvement

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

The work environment was really friendly both co-workers and customers were nice and easy to get along with. I also appreciated the flexible hours, which made it easy to balance work with other commitments.

Cons

Management changed quite often, which sometimes affected work balance and the way systems were run. It could take time to adjust to new expectations or routines

3.0

Oct 22, 2025

Great - until it isn't

Store assistant

Recommend

CEO approval

Business Outlook

Pros

- Brilliant flexibility around studies

Cons

- Can sometimes feel like there is nothing to do

4.0

Oct 20, 2025

Good company

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Given a work buddy which helps

Cons

Unsocial Hours are hard to do

Viewing 46 - 48 of 3,794 Reviews

Jobs at B&M Retail

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