B&M Retail reviews

2.8

37% would recommend to a friend

(3,794 total reviews)
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Tjeerd Jegen

38% approve of CEO

34% positive business outlook

B&M Retail has an employee rating of 2.8 out of 5 stars, based on 3,794 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is 21% below average for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Nov 17, 2025

Get in and get out

Recommend
CEO approval
Business Outlook

Pros

Flexible hours if you have a good manager

Cons

My overall experience working here has been very disappointing. The company prioritises sales over staff wellbeing, and employees often feel like commodities rather than valued team members. Hours are frequently cut, and managers seem more focused on securing their own pay rises than supporting the people who actually keep the store running. Shifts are severely understaffed, with as little as two people expected to manage long queues that stretch through the aisles. The warehouse is consistently overcrowded, leading to poor stock rotation and items going out of date. Some cashiers and managers are genuinely pleasant, but many display rude or impatient behaviour, which creates a tense working environment. While there are a few reasonable managers, others can be quite cunning and manipulative. There are situations where loopholes are exploited for personal benefit, and staff can be unfairly set up to take the blame, putting their jobs at risk. Overall, this workplace lacks transparency, fairness and basic respect for its employees. I would not recommend it to anyone looking for a healthy or supportive work environment.

1.0
Nov 13, 2025

The Worst

Recommend
CEO approval
Business Outlook

Pros

Working at B&M was an exercise in misery. I cannot think of a single pro. Nothinm

Cons

When employed with B&M you cease to be human and become an automation that the company only regrets that they are forced by law to compensate monentarily.

Viewing 40 - 42 of 3,794 Reviews

Glassdoor has 4,029 B&M Retail reviews submitted anonymously by B&M Retail employees. Read employee reviews and ratings on Glassdoor to decide if B&M Retail is right for you.