Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Aviva

      Engaged Employer

      Aviva reviews

      3.8

      76% would recommend to a friend

      (2,567 total reviews)
      avatar

      Amanda Blanc

      83% approve of CEO

      73% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.5

      Senior management

      3.5

      Career opportunities

      Aviva has an employee rating of 3.8 out of 5 stars, based on 2,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aviva employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Apr 3, 2025

      Aviva has great benefits but not qualified Leaders

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are really good and work life balance is also good.

      Cons

      Highly vendor driven and mid level leadership team is very fragile. Everything is leader oriented and need to be lucky enough to have a good leader else life will be hell. Nothing great to learn on work, its same work done daily.

      1.0
      Apr 1, 2025

      AWFUL!!! MICROMANAGED

      General enquiries advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing good about this place.

      Cons

      You’re timed on going to the toilet and if you accumulate too much time you owe it back to them. You’re not properly trained then you’re expected to know everything by the time you’re on the phone. You’re always being watched on the drop down options then questioned why you’re taking too long. Management doesn’t want to ever help even if you’re being shouted at by a customer over the phone for not being able to help with the enquiry. (Rather make an excuse to not help) You’re timed on your lunch and again if you go over it you owe them that time back. (Even by a couple of seconds) Booking holiday is ridiculous as you have to see if anyone will swap with you/it’s not an easy system. The list could go on and on.

      Viewing 112 - 114 of 2,567 Reviews
      Related searches: Aviva jobs | Aviva salaries | Aviva benefits | Aviva interviews
      ReviewsAviva reviews

      Glassdoor has 3,164 Aviva reviews submitted anonymously by Aviva employees. Read employee reviews and ratings on Glassdoor to decide if Aviva is right for you.