Apple reviews

Very limited opportunities for advancement past the front-line technical support position. Constant focus on meeting the numbers. Limited interaction with coworkers. Limited & ineffective continuing technical training. If you aren't good at self-directed learning and troubleshooting you will not do well at this job. The hourly pay is not commensurate with the abilities that you need to have to do the job well, and there is extremely little flexibility to reward more skilled employees with higher pay. If you do a mediocre job then the pay is appropriate, if you do an excellent job, and have sharp technical skills, you could be making easily double or triple working as an independent consultant.

With too many superstar, it's difficult to shine and sparkle. Everyone strives to get a rare chunk of management's attention, always. Coworkers are wisely behaving nice as only teamwork keeps you in the loop, which is so essential for survival at Apple. But don't be foolish. Everyone has her secret personal agenda. Your boss will most likely be an accidentially promoted engineer, not a manager. Good ideas are always welcome, but don't act surprised when yours are put down at first and later get presented by somebody else than you, in a meeting where you are not invited. Be prepared to fight for your family life and against burn out, everyday. Expectations and pressure can be almost unbearably high. On a day where you decide to not work at night, everybody else on your team will and you will learn next morning that you have been blocking at least half of them.