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      Apple

      Engaged Employer

      Apple reviews

      4.1

      79% would recommend to a friend

      (43,074 total reviews)
      avatar

      Tim Cook

      86% approve of CEO

      73% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.0

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Apple has an employee rating of 4.1 out of 5 stars, based on 43,074 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      43K reviews
      1.0
      Jul 17, 2018

      I came to Apple inspired, I left Apple feeling beatdown

      Applecare senior advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are the only pro. Great healthcare, 401k, employee discount, decent pay

      Cons

      Schedules change and the available shifts are never consistent. In over 5 years, nobody would explain how you rank for shift bids, so you never knew what you’d get. HIGH STRESS! This isn’t a job for people prone to anxiety/depression. Working from home causes isolation issues, add the job stress you have the perfect mental health crisis. I don’t know one long-term AppleCare employee that didn’t take a leave of absence for mental/physical health. Typical call center metrics and monitoring. Once you hit Sr. Advisor, that’s as far as you can go from home. They’ll say there a multitude of opportunities but that’s not true. They do offer a Team Manager apprentice. So you get to do the job of an AppleCare manager but you don’t get paid for it. This job is nothing but another glorified call center job.

      1.0
      Apr 11, 2018

      STAY- AWAY - FROM - CUSTOMER - RELATION - ROLE !!!

      Customer relation
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wellness- doctor onside. that's all.

      Cons

      Managment at the CR department is really bad I have never seen anything like it before. Been working for this company for so many years, moved then to CR and OMG, bulling, micromanagement, no trust in an employee. You can use the toilet when needed you have only max 10 min per day if you go above you are in trouble. This place it's like a working camp. They don't care about you, what they care about is their numbers!!! that's why the rotation at this department is huge they are always hiring because people are leaving or people are on sick leave or let go.

      1.0
      Jan 15, 2018

      think twice

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      in many cases the other employees are brilliant and fun (try to avoid the obnoxious and arrogant ones) and it is a nice environment

      Cons

      managers are under immense pressure to meet deadlines and keep costs low so they bully and belittle their employees trying to threaten us into more work. The company innovates so fast that they cannot train employees, the hire for the best skill set.

      Viewing 277 - 279 of 43,074 Reviews
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      Glassdoor has 52,672 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.