Apple reviews

- Managers suffering from mental instability or possibly on drugs - Brown nosing definitely superior to intelligent work - Very long hours and weekends, most job roles outside of engineering mind numbingly dull, a CEO who demands work before 6am everyday, & "accountability without control" (that's one of the core values they teach in Apple University management classes btw -- it's Apple culture to get screamed at for things that are beyond your control). - Verbal abuse and intimidating workplace the norm -- everybody craps on somebody while getting crapped on by somebody else - Internal infrastructure (basically everything IS&T builds) constantly breaking, management solution to scream at underlings without fixing root causes or problems - Avoid at all costs unless you really need to money, like getting abused, or God forbid want to work someplace where you're expected to abuse your reports into mindless submission

- Pay: really low compared to industry standards, no negotiation regardless of experience - $10/hour range. I took it as I wanted to gain experience and thought very highly of Apple - Hours: they say its "flexible" but in reality its not. They work around your school schedule but otherwise you might get 6AM shift one day and a 9PM shift the next, can really mess your life up. - Management: MICROMANAGED to the extreme. Your computer screen is monitored, you keep a log everytime you get up to use the restroom, basically like a typical call center from home. - Customers: its not the Tech Savvy young people who call you, its the less experienced crowd who does not know the difference between a Mac and a PC, or how to turn on the phone, etc. You will get yelled at because you can't provide free support, you also have to sell AppleCare packages every month to hit your quota (yep, phone sales!) - Technology: You get an iMac to use at home, the soft phone and iLog (call logging system) breaks most of the time. You have to log everytime an error happens if you miss one your Manager would just blame you.. - WORK LIFE BALANCE + HEALTH: be warned, if you occur 3 sick days in 6 months, you are OUT. Yes, you get fired for occurring 3 "incidences" - which includes seeing doctor, if you're sick, or just need PTO. Vacation gets approved half the time if you plan really early, but only in certain months like October or Feb.