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      Apple

      Engaged Employer

      Apple reviews

      4.1

      79% would recommend to a friend

      (43,142 total reviews)
      avatar

      Tim Cook

      86% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Apple has an employee rating of 4.1 out of 5 stars, based on 43,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      43K reviews
      1.0
      Mar 5, 2017

      Business Manager

      Business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work with some of the smartest and most talented employees who have a passion for their team and technology.

      Cons

      I was hired for role of business manager, the company decided to change this role to a retail manager and I was then threatened with termination if I did not comply with working outside my availability (that I was originally hired for). Upper management is unprofessional, disrespectful, and an HR issue waiting to happen. If you want any form of work life balance, stay far away from Apple.

      2.0
      Feb 19, 2017

      Customer Relations Advisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      No weekend shifts Salary is okay but compared to Tier2 a joke If you consider the high responsibility you have and the pressure you need to cope. Its based in the city centre.

      Cons

      Incident system is pre-industrial This department is totally micromanaged Same Csat target as tech department, wich is a joke as you mostly get the difficult customers and a way more complex and lost cases. KPI can only be achieved If you know how to trick the system. The current Area Manager is a true bully.(This entry is from Feb 2017) The management is merely focused in short term results and not interested in advices. Management constantly threatens you with disciplinary actions to achieve short term targets. Investiagtion meetings are uphold for minor issues verbal warnings, discussion sheets and action plans are constantly in use against employees for the sake of short term results. HR does not protect employees against the arbitraryness of the managment. Investigation hearing are only upholded top down and not vice versa. The managment is capable of solving real problems. The managment has completely been disconnected from the employees.

      2.0
      Nov 9, 2016

      Not as good as it first appears.

      Applecare senior advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits weren't bad, employee discount was nice, and working from home was great (at first).

      Cons

      In 2013, I would have given this job 4 or 5 starts. Since then, management has totally disregarded all employee feedback and has implemented new policies that are universally despised by the front line workers at AppleCare. Work-life balance has become nonexistent. And after years of working at home, your work life just naturally creeps into your personal life.

      Viewing 505 - 507 of 43,142 Reviews
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      Glassdoor has 52,760 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.