Apple reviews

4.1

80% would recommend to a friend

(43,011 total reviews)
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Tim Cook

86% approve of CEO

73% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 43,011 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

43K reviews
5.0
Jun 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Apple employees are very passionate about the company they work for. They love Apple and the products Apple makes, so every day was fun to work because you were around people who really loved their employer. Apple offers incredible benefits and amazing training so employees know what they are selling and enjoy selling it. Communication was great between management and employees. Managers truly cared about the employees as people and the employees treated each other like family. The atmosphere on the floor of a store and also behind the scenes was fantastic and fun. Apple is leading the technology drive in so many ways and it's fun to be a big part of introducing their genius to others.

Cons

Pay was not great, and raises were small and spread far apart. If you work at a small retail store, opportunities for advancement are not great. Slow stores are not very exciting to work in. Unless you want to be a manager, there are not great opportunities for large pay or salary, that I'm aware off, minus going to work at corporate, which was pretty much everyone's dream. Retail seemed like a small offshoot of corporate and a gateway for many of my fellow employees. Focus on sales and metrics was not very fun for workers who were more technically or creatively gifted, but unfortunately the metrics drove too much of the job.

4.0
Jun 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Apple is a very family-like environment. We're all very supportive of each other and very willing to help where it's needed. Everyone is encouraged to give feedback, where needed, and to accept feedback that they receive to make it a learning tool. Apple is also very education oriented, wanting to provide the most opportunity to learn about their products and services as possible to their employees. The pay is excellent for being a retail store, and the discount is outstanding. In most cases, you're given the opportunity to really shine, where with other companies you're discouraged from making decisions for yourself.

Cons

While they're not necessarily stingy with hours, they could certainly to with opening up more full time positions. It's very difficult to concentrate on doing your job when you don't feel valued enough to be given a full time slot. The promotion system is a little convoluted, as well. The interview is informal, especially when they've already decided on who they'll be promoting. It almost seems as though they interview the other so-called candidates just for show. The people who truly do deserve the full time positions aren't the ones who receive them - it seems that the ones who get them are the ones who made "friends" so that they'd get it, with or without an interview.

3.0
Jun 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Apple has some of the best designed and accessible products in the world. Every product is lovingly designed, and it shows in the attention to detail. As a Genius, someone who was responsible for troubleshooting and taking apart these products, even on the inside many design details came to light to show the care that was put into each machine. Depending on where you worked, each store brought together such a wide variety of employees, from kids just out of high school working a summer job to the guy who has been using Macs for ten years and knows it inside and out... the benefits are good and you meet so many amazing people.

Cons

Its too bad the retail management is absolutely terrible. When I was in training to become a Mac Genius, our trainer referred to them as turning Apple into "Gapple" because so much management had such little knowledge about computers and came from retail environments. Our store manager was a college dropout (albeit from Stanford) who originally came from Starbucks and had never been a manager before. Two of our assistant managers also came from Starbucks, and one came from Wal-Mart. Our Senior Assistant manager encouraged a young employee that college was "pointless" and she should drop out to become a creative. The retail job used to be very different with much better benefits, but sadly has now turned into just another mall jobs, just prettier on the outside than others. Benefits were slowly stripped, from turning a quarterly bonus into a ~$.75 raise for everyone, to the removal of the "free iPod" for every employee plan, to just making the job seem less like working for a cool company that cared about you and well, just another job.

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Glassdoor has 52,598 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.