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      Apple

      Engaged Employer

      Apple reviews

      4.1

      79% would recommend to a friend

      (43,094 total reviews)
      avatar

      Tim Cook

      86% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Apple has an employee rating of 4.1 out of 5 stars, based on 43,094 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      43K reviews
      1.0
      Mar 24, 2016

      Serious issues happening within

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits maybe better than some companies.

      Cons

      Serious discrimination and conducts issues happening within. HR and management cover up for the managers they like. Few years back when HR changed the employees performance appraisal, managers use the new appraisal to mark down / disclaim the older staffs. If is only 1 or 2 managers with similar act against employees they wanted to get rid, it could be the managers' problem. When managers treating the employees happening across different departments, is there some form of "encouragement" to such acts from certain authority level? There is no check against any disclaim or mark down by HR unless employee raises it up. Some manager allow supervisor to put in impossible goals in employees' appraisal with manager signed off. Funny thing is when the employee raise to the manager, manager agreed that is not a fair deal. Apple promotion could sometimes be about favoritism and racial more than capabilities. When manager breach of conducts and deny the violation to HR with "I don't remember I said that.", manager wins the case. HR closed it and leave it to the manager handle with the employee. Little does HR knew the manager told the employee, "I may have said that.", "I could be pointing to another employee not you." when she tried to brush the case off. So what happen if employees are allow to obtain the evidence with their own means and put it up in the internet. Only then employee gets a fair case? This particular manager took more than one conduct case into her own hands "forcing" another employee to leave due to certain type of citizenship / race both employees are holding. On the base, she encourages gang bully within her team to help her eliminate those she dislikes. Same thing happen when an cross team lead (formerly was Apple online store call agent) and few others existing call center agents make profit out of Apple products under the employees discount plan via cash transactions. Conduct team closed eyes on the purchase even the case was raised anonymously. Such cases can be easily found in the company records. Relevant team also has the means to proof it without the need to know is a cash transaction yet not identify the violation.

      2.0
      Mar 22, 2016

      Smart People; Horrendous Hierarchy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for the internal marketing team (MarCom) on the creative side. The best thing about working at Apple is your coworkers. They do an excellent job of hiring incredibly intelligent, talented people. It's quite humbling to work alongside such accomplished people. You'll always feel like the dumbest person in the room, which is great because everyone has so much to teach you. Most of them are ego-free (about 70% of them) and will help you whenever possible. There are so many personality types, though nearly all of them are perfectionist Type A people. If that is your kind of crew, you'll do well. The work usually comes in waves. When you're on, you're all the way on. For weeks at a time you can expect late nights and no weekends. On the flip side, when it's slow, it's very slow. You can often work from home or take comp days. During downtimes it is not uncommon to go in for five hours including a long lunch and then go home. In addition to this, the compensation is good. The stock program is okay. But the pay is more than fair and their annual reviews pretty much guarantee a raise, bonus, and/or more stock. Finally, Tim Cook seems like a genuinely good person. Even in the relatively short time he's been in his role, he has made enormous leaps to give that company a real set of values that are current with this generation. He feels like a real human being, which is something Apple desperately needs.

      Cons

      Creatively speaking, this place is hellish. They hire people to do one job and one job only. Great creative happens when you're exposed to a lot of different projects and people, not in a vacuum. Apple will make you sit in your sandbox and churn out a huge amount of work for a single thing. And don't you dare look at someone else's sandbox. They live by the phrase "individual contributor". It's not collaborative in the least. This creates a giant divide between creative teams and roles, a divide that can be frustrating, isolating, and overwhelming. On top of that the management style and structure is a disaster. Prepare for massive insecurity, nitpicking, micromanagement, unrealistic expectations, information silos, finger-pointing, miscommunication between management titles, and all the unfortunately awful qualities so often associated with the dreaded "middle management". Meanwhile the people at the top, who could actually effect change, have earned the right to be blissfully unaware. There are too many people in leadership positions who have been at Apple entirely too long and have little or no experience with other creative work environments. They are stale, ignorant, and arrogant.

      2.0
      Feb 21, 2016

      Tier 2 At Home Advisor - job is going downhill FAST

      Home advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to home work. Able to do other things while working. Save gas, babysitting, dog sitting and eating out costs.

      Cons

      Apple new standards to help customers is very robotic. Survey system is pretty messed up and affects your pay, ranking, and job advancement. Team Managers get pulled from the street and put in charge of veteran advisors...big morale buster. Team Managers pick their favorites and reap the benefits of being the teachers pet. The rest get kicked in nards for doing our job. Obnoxious, demanding, unrealistic, mean, foul mouthed customers. They seem to feel that just because they aren't standing in front of you, they can get extra nasty. You have to sit back and take it, even though it gets personal, you have to believe that it isn't.

      Viewing 349 - 351 of 43,094 Reviews
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      Glassdoor has 52,696 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.