Aon reviews

A series of complicated mergers over the last ten years have resulted in an extremely complex environment especially in the Information Technology space where I work. There may be over 30 different support lines for individual colleagues to call for IT support, hundreds of legacy environments, dozens of domains, insourcers, outsourcers, vendors and a complete lack of coherence. Other internal operations such as Financial and HR seem similarly convoluted. It's a MADHOUSE, a MADDDDHOUUUUSE.

Too much internal bureaucracy. Aon is getting very AIG-like with GRIP and Client Promise and all sorts of nonsense. Many senior execs have little insurance industry experience so something that is common practice is given a bunch of b-school buzzwords and introduced as such a great new idea (i.e. Client Promise). Compensation increases and bonuses even when there are truly measurable successes are often poor. Senior management seems to be leading for the next quarter. McKinsey cost cutting has gone beyond fat now and is hitting muscle and they seem to be a three trick pony: cut more costs, acquire more businesses (not so bad, IMO), and make up more silly processes with cute b-school names.