American Express reviews

4.1

81% would recommend to a friend

(18,630 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,630 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Mar 1, 2026

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good and reliable pay services

Cons

not much to be honest

3.0
Feb 26, 2026

AMEX Travel

Recommend
CEO approval
Business Outlook

Pros

Good pay for hours put in

Cons

Work hours not flexible. Shift bid.

Viewing 292 - 294 of 18,630 Reviews

Glassdoor has 21,988 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.