American Express reviews

4.1

81% would recommend to a friend

(18,623 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Aug 2, 2017

American Express

Recommend
CEO approval
Business Outlook

Pros

Good benefits, diverse staff, becoming better at providing work/life balance

Cons

Once or twice a year, American Express goes through a restructuring that affects many departments and results in layoffs. This constant fear of being laid off creates a stressful culture for everyone - even those not laid off are impacted from the stress and additional work resulting from lay offs.

2.0
Mar 21, 2017

Director

Recommend
CEO approval
Business Outlook

Pros

A history of being well organized and attracting good talent.

Cons

Currently imploding, talent has left and salaries are below industry standards although HR has slightly raised bonuses due to being so far behind their peers...but too little too late.

Viewing 223 - 225 of 18,623 Reviews

Glassdoor has 21,978 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.