American Express reviews

4.1

81% would recommend to a friend

(18,623 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good perks Hierarchical Pay is decent

Cons

Slow growth and limited opportunities

5.0
Apr 2, 2026

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Great brand, colleague engagement, challenging roles, but allows for flexibility and appropriate level of time off.

Cons

The pay seems to be below normal NYC market rate; internal promotions happen often, but sometimes you must look external for a better position / pay.

Viewing 208 - 210 of 18,623 Reviews

Glassdoor has 21,978 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.