American Express reviews

4.1

81% would recommend to a friend

(18,623 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong benefits & perks Employees often get good packages like paid time off, retirement plans, and health insurance. Good work-life balance (in many roles) Many reviews mention flexibility and a relatively balanced schedule compared to similar companies. Career development opportunities Training programs, tuition support, and leadership development help employees grow professionally. Inclusive and diverse work culture The company is known for promoting diversity and making employees feel respect

Cons

High-pressure, target-driven environment Many roles are KPI-focused, which can create stress and performance pressure Salary concerns (especially entry-level) Some employees feel base pay is lower compared to competitors, especially early in careers. Management inconsistency Experiences vary widely depending on your manager; some reviews mention favoritism or poor leadership. Limited promotion opportunities Employees sometimes report slow career progression or difficulty getting promoted Office politics / favoritism

5.0
Apr 6, 2026

Amazing Company to Work For

Recommend
CEO approval
Business Outlook

Pros

- WFA for 1x Month - 401K Match - Healthy Work-Life Balance

Cons

Lower pay then competitors in the industry

Viewing 202 - 204 of 18,623 Reviews

Glassdoor has 21,978 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.