American Express reviews

After being at Amex for 1 year +, I quickly learned that employees were just as, if not more disposable than most other companies. In the course of 1 month, I watched 4 of my co-workers who had been there for at least 20 years get fired for minor hiccups like falling in the bottom 20% on surveys and others from a technicality resulting from a misunderstanding of a policy being deemed a "critical infraction" by management. From that point on, my faith in Amex was shot and I suppose it is of no surprise seeing as all of the new hires have ridiculous and stringent metrics to uphold after only 4 weeks of training before they are released with the general population. Case in point, why pay the reliable veteran more when you can still program the thirsty newbie to do what you want them to do and for peanuts? Makes sense to me.

I believe Team Leaders should be more qualified to lead, they should be unbias, they should lead without prejudice. It not about if I like your personality, it's about being fair to all employees. I find the leader over the Platinum Card team to be somewhat arrogant, this man will pass you in the hall and look at you as though you are beneath him, he does not speak, he can't even say good morning.