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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,618 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,618 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Dec 28, 2008

      I believe Ken Chenault is fair and loyal to the employees and customers of American Express.

      Compliance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pround of the Brand and they treat their employees well. The offices are nice and they are also very loyal to their customers, they care about their product.

      Cons

      Our office is not in New York so we usually hear things later than we should. Communication between departments is not always good, more effort should be taken to make other areas aware of goals and focuses to avoid unnecessary work.

      4.0
      Dec 14, 2008

      Solid company that believes and follows-through on the importance of work-life balance.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance is strong. Good collaboration with colleagues. Positive working environment. All employees are treated with fairness and respect. Despite a difficult year, overall employee morale remains strong.

      Cons

      Pay is less than at comparable companies. Not a true meritocracy. Poor speed in decision-making.

      5.0
      May 1, 2009

      Great place to develop as a leader

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Focus on leadership development and the quality of the people. The brand and customers are outstanding especially for a marketer. The internal alignment helps keep the organization moving together.

      Cons

      Financial Services are challenging in this environment. Budgets are tight. But when things turn around this will continue to be a great place to work.

      Viewing 18613 - 18615 of 18,618 Reviews
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      Glassdoor has 21,972 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.