American Express reviews

4.1

81% would recommend to a friend

(18,592 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 10, 2014

Amex is okay

Recommend
CEO approval
Business Outlook

Pros

Great place to get started in corporate america

Cons

Have you seen office space?

5.0
Dec 28, 2012

Transformational

Recommend
CEO approval
Business Outlook

Pros

American Express has a keen focus on development: personal, team, technology, company, and world development. With a passion for excellence, a true pursuit of integrity, and a collaborative spirit, my company is increasingly becoming a superior firm that I can proudly support. Leadership is strong and opportunities abound.

Cons

American Express has many opportunities for process improvement, mostly in the realm of establishing lean, balanced processes. With a tendency toward a heavy process, my company's renewed vision for optimization and flawless execution will strike a positive balance of efficiency. For me, process improvement (and the associated change management) is both fun and intuitive. Thus, this drawback is actually an exciting challenge for me.

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Glassdoor has 21,943 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.